The Patient Process
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About us
About us
If your doctor has recommended you have a diagnostic imaging test such as an X-ray, MRI, CT scan, ultrasound, or mammogram, a North Carolina Diagnostic Imaging center is your first choice for accuracy, dependability, ease and convenience.
Our centers offer a full range of imaging services with board-certified physicians, certified technologists, service-oriented staff and state-of-the-art imaging technologies.
Not all imaging services are available at each location. To determine if a specific imaging procedure or study is available at the location of your choice, please visit the corresponding service or location page. -
Understanding the process
Understanding the process can save you money
Understanding the radiology referral process allows you to be an informed patient and price conscious consumer. Knowing your options gives you the power of choice in addition to saving time and your healthcare dollars.
Know the 5 simple steps to a radiology referral
At your examination, your doctor orders a radiology test (MRI, CT, X-Ray, or Ultrasound) to help diagnose and treat your medical problem.
Your doctor may advise where you have the test, but the decision is yours. You can take your radiology order to any facility that offers the test. Hospital-owned facilities typically charge more than independent outpatient facilities. Ask your doctor for facility choices.
Your doctor's office might schedule the test for you, but once you have the signed order you can schedule or re-schedule the test at the facility you choose. Not all imaging facilities are the same; cost can vary greatly, even for patients with insurance. Ask questions; be informed.
After the test is completed, a radiologist will electronically send your referring doctor the radiology images and a written report with the results of your test.
Your doctor will discuss the results of your test at your follow-up appointment.
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Appointments
We make it easy!
No matter your communication preference, we provide three easy ways to schedule your appointment:
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Request Online
Use the online request form and we'll contact you as soon as possible!
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3
Schedule Onsite
Stop in at any of our statewide center locations to schedule with our front desk.
Additionally, your healthcare provider’s office staff can assist you with scheduling your appointment as all diagnostic imaging procedures must be referred by your physician and require a signed referral.
It is extremely important for you to keep your scheduled appointment. If an emergency prevents you from keeping it, please call our office prior to your scheduled appointment time, to cancel or reschedule. This simple step will prevent unnecessary delays for all of our patients. -
What to bring
1. Referral Form
The form completed and signed by your ordering healthcare provider
2. Photo ID and Insurance Cards
You will need to bring a form of identification and current insurance card(s)
3. Prior Studies
Any previous, relevant imaging exams and reports performed outside of our network
4. Payment
Uninsured Patients: Payment is required at time of services rendered
Insured Patients: At time of service, you will be required to pay any deductible, co-pay or coinsurance dictated by your insurance plan -
Pricing
How much will an MRI, CT, X-Ray or Ultrasound cost?
Patients are learning that they should price comparison shop for their healthcare expenditures, including studies such as MRI, Cat Scans, Ultrasounds, X-Rays, etc. We proudly serve the residents of Asheville, Durham, Fayetteville, Henderson, Jacksonville and Southern Pines, and will provide estimates upon request. If your healthcare provider has written you an imaging referral for a diagnostic test, we will be happy to deliver a no-commitment price quote (no appointment necessary) based on your current insurance plan. Even if you don’t have insurance, our staff can quickly communicate the cost of your exam.
To request an estimate at North Carolina Diagnostic Imaging, please complete the form below and click "Submit." A financial services representative will contact you to collect additional information and provide you with an estimate.Requests received before 4 p.m., Monday through Friday, will receive a same-day response. Requests received after 4 p.m., on weekends, or on holidays will receive a response the next business day.
You have a choice, so compare the difference!
Not all imaging facilities are the same; price can vary greatly, even if you have insurance. If your doctor orders an MRI, CT, X-Ray or Ultrasound, you have a choice where that test is performed. Choosing a non-hospital owned facility like North Carolina Diagnostic Imaging can save you hundreds or even thousands of dollars. Remember, when it comes to medical imaging, you do have a choice!
For examples of our Self Pay Rates for selected procedures, see below (these rates assume payment in full at time of service).Whether you're using insurance or paying on your own, make sure you call us for an accurate price quote at 855-663-9166.
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