We want to assist you in coping with your financial requirements. We understand that billing and payment for healthcare services can be confusing and complicated. We are dedicated to helping you through the billing process. Together, we can ensure that your experience is as easy as possible allowing you to focus on getting healthy.
If you have questions related to your bill or insurance, please contact a patient account representative at 877-442-2988.
Payment will be required prior to services being rendered. We accept cash, check, all major credit cards and CareCredit, which is a health and wellness credit card. If you would like to learn more please please visit Ways to pay.
As a courtesy to you, a claim will be filed to your insurance company. Many insurance companies list specific instructions on the card regarding pre-certification or prior authorization for services. It is your responsibility to ensure that an authorization and/or pre-certification is obtained prior to services rendered and payment is received based on your contracted benefits with your insurance company. If authorization is denied or not obtained and payment is not received by your insurance company, you may be liable for any unpaid charges.
You will be required to pay any deductibles or co-insurance dictated by your insurance plan at time of service.
Our staff will call your insurance company to get the best estimate of what you will owe for the procedure. Please remember this is just an estimate. The final patient amount owed will be determined after your insurance company processes your claim.
We accept all major insurance plans. Participating insurances and their names change frequently. If a particular insurance is not listed, please call one of our local imaging centers to verify participation.
If you are not covered by insurance, North Carolina Diagnostic Imaging provides affordable self pay pricing. Payment will be due at time of service and if paying in full, an additional prompt pay discount is available.
North Carolina Diagnostic Imaging accepts Cash, Check, Major Credit Cards and CareCredit which is a health and wellness credit card. To learn more visit Ways to pay.
If you are unable to pay your bill in full at time of service, once you receive your first billing statement, please call 877-442-2988 to speak with a patient account representative and they will be able to assist you with your billing needs.
If you are uninsured and think you may have trouble making payments for the services you receive, North Carolina Diagnostic Imaging offers financial assistance for medically necessary health care services for persons who meet the North Carolina Diagnostic Imaging’s Financial Assistance program qualification guidelines. For more information please visit Financial assistance.
We often think that health insurance will pay for all our medical needs, no matter why we need care. But, that’s not always the case when you file a lawsuit for personal injury, accident or a denied worker’s compensation claim. At North Carolina Diagnostic Imaging, we work with a number of funding companies that work with you to provide medical bill payments for personal injury, accident or denied worker’s compensation claims which enables you to get access to the healthcare you need, when you need it.
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