FREQUENTLY ASKED QUESTIONS

When your doctor recommends a diagnostic imaging test such as an MRI, CT, X-ray, ultrasound or mammogram, you have a choice where that test is performed. At North Carolina Diagnostic Imaging, we are dedicated to ensuring you have an outstanding patient experience. We are committed to providing convenient, high quality radiology services at a price you can afford.

Friendly, professional staff delivering prompt, courteous service
Hassle-free outpatient environment
Early morning, evening and weekend hours available
On-site, board certified radiologists
Registered technologists and accredited equipment at all locations
Competitive, transparency in pricing

We have a network of approximately twelve imaging centers to provide convenient access to our high-quality imaging services. Same-day, next-day, and weekend appointments are commonly available.

The radiologist's report will be sent to your referring doctor within 24 hours of the exam being performed.

The cost of imaging exams can vary greatly based on whether you receive care from a hospital, hospital outpatient facility or an independent outpatient facility. North Carolina Diagnostic Imaging is an independent outpatient radiology testing facility. Our rates can be 40-60% less expensive than area hospitals and are competitive with other independent outpatient imaging centers. We accept all insurance plans and will also work with you on financing.

You will receive just one bill that is all inclusive; the fee for your radiology test and the fee for the radiologist interpreting the test are included in one bill. At the hospital, you will be charged separately for these services.

We accept all physician orders, even if they are on a hospital order form or prescription pad. All diagnostic imaging procedures must be recommended by your physician and require a signed physician order.

Exams will not be performed without prior authorization from your insurance company. We provide all patients with a Good Faith Estimate that includes individual patient details based on your insurance plan and the study being performed. This estimate takes into account your insurance coverage, deductible, and copay or coinsurance.

Physicians can request access to view images via online access or through a cloud-based system, called PowerShare.

We use state-of-the-art equipment that is accredited by the American College of Radiology. Our imaging center contracts with community-based onsite radiology professionals that are available during primary business hours to ensure an accurate, quick turnaround on reports and easier consultation between the referring physician and reading radiologist.