PLEASE NOTE:
Dear valued visitors, please be informed that this website will be decommissioned on July 15th, 2023, and replaced with local community websites. Therefore, this page will no longer be available, and we kindly request you to use your respective local imaging center website.
We encourage you to make the transition to the new website now and bookmark it for future reference. The new local websites are already live and easily accessible via the links provided below.
Thank you for your cooperation and understanding during this transition period.
Asheville
Phone: 828.250.0180
675 Biltmore Avenue, Suite A
Asheville, NC 28803
Durham
Phone: 919.471.4870
4323 Ben Franklin Boulevard
Durham, NC 27704
Phone: 919.544.7199
5107 Southpark Drive, Suite 101
Durham, NC 27713
Fayetteville
Phone: 910.483.1321
3628 Cape Center Drive
Fayetteville, NC 28304
Jacksonville
Phone: 910.483.1321
3606 Henderson Drive Ext.
Jacksonville, NC 28546
Nondiscrimination
North Carolina Diagnostic Imaging complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. North Carolina Diagnostic Imaging does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
North Carolina Diagnostic Imaging:
Provide free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, accessible electronic formats, other formats)
Provide free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
Request interpreter services
If you need these services, please contact Novant Health Interpreter Services at 1-855-526-4411, then select option 3. TDD/TTY: 1-800-735-8262.
If you believe that Novant Health has not provided these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Patient Services Department
Attn: Section 1557 Coordinator
200 Hawthorne Lane
Charlotte, NC 28204
Telephone: 1-888-648-7999
TDD/TTY: 1-800-735-8262
Novant Health's Contact Us page
You may file a grievance by mail, in person at the Novant Health facility where care was provided, or by submitting the form at the link above. If you need help filing a grievance, call 1-888-648-7999 or TDD/TTY 1-800-735-8262.
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available online.
ATTENTION: Language assistance services, free of charge, are available to you. Call 1-855-526-4411. Select option 3. TDD/TTY: 1-800-735-8262.
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© 2023 North Carolina Diagnostic Imaging, All Rights Reserved
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