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Center information
Center Details
Coastal Diagnostic Imaging
3606 Henderson Drive
Jacksonville, NC 28546
Scheduling: (877) 361-4757
Phone: (910) 937-7226
Fax: (910) 937-0064Hours
We are open Monday - Friday.
High field Open MRI
8:00 am - 5:00 pm
All other modalities
9:30 am - 4:30 pm
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Why choose us?
When you find out you need medical imaging, you may wonder "how much will it cost?" At Coastal Diagnostic Imaging, our rates can be 40-60% less expensive than area hospitals and are competitive with other independent outpatient imaging centers.
Outpatient Cost:
MR Lumbar w/o contrast
Hospital Cost*:
MR Lumbar w/o contrastOutpatient Cost:
MR Lumbar w/o contrast: $810
Hospital Cost*:
MR Lumbar w/o contrast: $2,573Request a no-commitment price estimate (no appointment necessary) based on your current insurance plan here.
*pricing is an average based on area hospital charges
Here are three things to consider when choosing where to have your medical imaging exam:
If you have a high deductible insurance plan, then you know it is important to ask questions about pricing, value and out-of-pocket expenses. Be sure to ask how many bills you will receive. Many hospital-based centers will send two or even three separate bills for technical, professional and facility fees. At Coastal Diagnostic Imaging, you will receive just one bill that is all-inclusive, with no hidden charges.
We provide all patients with a Good Faith Estimate that includes individual patient details based on your insurance plan and the study being performed. This estimate takes into account your insurance coverage, deductible and copay or coinsurance.
High-quality imaging is a promise we make to our patients and our referring physicians. We use state-of-the-art equipment that is accredited by the American College of Radiology. Our expert team includes onsite, board-certified, fellowship-trained radiologists and registered technologists.
All radiologists are board certified
All technologists are registered and certified in each of their respective modalities
All imaging equipment is evaluated annually by an independent medical physicist
We are network of nine statewide locations offering same-day and next-day appointments, weekend and evening hours to allow for convenient access to our high-quality imaging services. We are not part of a hospital system with complex navigation and large parking decks; we are freestanding facilities and provide easy, front door parking. Your experience with us will be safe and efficient with minimal waiting and no worries about being rescheduled in order to accommodate urgent or ER cases.
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Pricing
Shopping for healthcare will save you money
If your healthcare provider orders an MRI, CT Scan, Ultrasound, or X-ray, you have a choice where your test is performed. Choosing a North Carolina Diagnostic Imaging facility can save you hundreds or even thousands of dollars.
Get an Estimate
We will be happy to deliver a no-commitment price estimate (no appointment necessary) based on your current insurance plan. Even if you don’t have insurance, our staff can quickly provide you with self-pay pricing options.
Requests received before 4 pm, Monday through Friday, will receive a same-day response. Requests received after 4 pm, on weekends or holidays will receive a response the next business day.
Whether you're using insurance or paying on your own, make sure you call us for an accurate price quote at 855-663-9166.
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Ways to pay
We offer a number of ways to pay your bill
To help pay the out-of-pocket expenses that are due at the time of service, we are pleased to offer a variety of flexible and convenient payment solutions. We are dedicated to helping you through the billing process. Together, we can ensure that your experience is as easy as possible allowing you to focus on getting healthy. If you have questions related to your bill or insurance, please contact a patient account representative at 877-442-2988.
Four Ways to Pay
Thank you for your interest in paying your bill with North Carolina Diagnostic Imaging. Multiple options make paying your bill quick and easy - select the one that works best for you.
On-line
You can pay your bill right from your computer by visiting our secure Patient Pay Portal. Send a one-time payment or schedule payments with a debit or credit card.
Home Banking
Send a one-time payment or scheduled payments from the bank account you choose.
By Phone
Call Patient Account Services at (877) 442-2988 and we will assist you. Have your billing statement and payment method ready when you call us.
In Person
See a front desk representative at the time of service and pay with one of these methods:
Cash or check
Debit or credit card
Healthcare credit card, ex. ClearBalance and CareCredit -
About us
Coastal Diagnostic Imaging is conveniently located at 3606 Henderson Drive (Extension) in Jacksonville, NC. We are proud to provide outpatient MRI, CT, Ultrasound, and X-Ray services. We are also the only facility in Coastal NC that has a True Open MRI. This means it is open on both sides and there is no “tunnel” as with traditional MRI machines (see the first photo on the bottom row in our Center Gallery). It is ideal for claustrophobic and larger sized patients.
We are the area’s affordable choice. We accept all insurances, Care Credit, have self-pay rates, offer payment plans, and are a preferred Tricare provider. And, because we global bill for our services, patients only receive one bill from us that includes the charge for the service and the radiologist reading. On average, our cost is 40-60% less than that of hospital based imaging services.
We offer same day appointments and walk-in exams for some studies. Our Board-certified radiologists and registered technologists are eager to deliver the best in quality service and patient care. We provide access to online images to referring physicians and also give films on disc for surgical needs.
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Radiologist bios
Radiologists
Our radiologists are all board-certified, having successfully completed rigorous education and training standards. Many of our radiologists are fellowship trained in specialty areas, including breast imaging, cardiovascular imaging, computed tomography (CT), interventional radiology, magnetic resonance imaging (MRI), musculoskeletal, neuroradiology, neurointerventional, nuclear medicine and pediatric radiology. North Carolina Diagnostic Imaging’s skilled and experienced radiologists offer patients and referring physicians the best in medical imaging.
Triad Radiology
With 36 radiologists and 7 mid-level practitioners on staff, our care givers have the credentials and experience to ensure you receive the highest quality imaging services. All of our radiologists are Board Certified.
William McCuskey, MD
Education
University of Colorado, Boulder
Medical School:
West Virginia University – School of Medicine
Residency:
University of Pittsburgh Mercy Hospital, Pittsburgh, PA
Fellowship:
MRI, CT, Ultrasound – Wake Forest Baptist Medical Center, Winston Salem, NC -
Center gallery
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Reviews
Oct 30, 2019I had an appointment here on October 15th at 10:15 for an MRI with and without contrast. I was so nervous, never having this before and having all kinds of health concerns I can’t thank the staff and technicians enough. They were amazing. I was so panicked and the tech just spoke to me during the procedure, I wouldn’t have made it through if it wasn’t for her. Thank you all.
Jul 26, 2018My Dr ordered an MRI and I got an appointment within a day. I was asked what time I would prefer and the day I was able to be there. I was also quoted my deductible I had to pay. When I asked if I could pay half the receptionist was very nice and allowed me to do so. Everyone that I had contact with was very nice and extremely professional. I need to finish paying the rest of my bill and will do that soon. Thank you for working with me.
Jul 3, 2018Awesome service. They were able to fit me in the day after my doctor requested two tests be done. A third test had to be added while i was there and they fit that in as well. The techs were great as they explained what they were doing accurately which helped me relax a bit. Would not hesitate to recommend this place to others.
Mar 13, 2018
Mar 12, 2018For a walk in place, you get seen pretty quick, the staff is super nice. They offer free Wi-Fi as well as a kiddie corner and complimentary coffee. Usually fresh if not they remake it if you ask nicely.
Oct 27, 2017This is the place to go if you want the OPEN MRI. No need to drive to New Bern. The staff from the front desk to the technician was courteous, efficient and helpful. I had only a 15 minute wait from my appointment time. Would not hesitate to return if needed.
Aug 7, 2017Staff was very nice and friendly. Had a full waiting room but we was in and out within 20 minutes!
Aug 4, 2017The staff that helped me were awesome..Nice fast service
Oct 31, 2016Worst experience ever today! Was very disappointed in the service. I had a 2:00 appt for an MRI and arrived early as they asked to fill out paperwork and didn't get seen u till 3. I sat for almost and hour and a half waiting for a 15 min. MRI. I understand things happen and offices may get behind but at least have the courtesy to call and let the person know so they can come in later or reschedule for another time. Instead I sat there for 30 minutes and then went up to front desk to ask because I had another appt at 3 and wanted to make sure I was going to get out on time and then they finally told me they were running late. Everyone's time is valuable and should be respected. The ladies at front desk didn't even apologize for the inconvenience. Just made me so angry that my time is not precious at all. Also another person came in late for there appt and they still saw her. I feel if someone is running that late they should have to wait or reschedule so someone who is on time isn't sitting and waiting. Very poor customer service.
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IMPORTANT COVID-19 UPDATE | Wednesday, December 08, 2021
IMPORTANT COVID-19 UPDATE
Wednesday, December 08, 2021
REFERRING PHYSICIANS:
We are open and accepting patients for all studies, including routine and elective exams. In accordance with CDC and American College of Radiology recommendations, we continue to exercise caution in patient screening and masking. Please contact our radiology team with any questions; we are happy to discuss your patient’s care.
PATIENTS:
In light of the COVID-19 outbreak we continue practicing enhanced screening, cleaning protocols and social distancing at all of our centers.
The health of our patients and staff is our highest priority. Our waiting rooms are spaced to keep patients six feet apart and we ensure all rooms and equipment are cleaned before each exam.
All scheduled patients will be screened during appointment confirmation calls.
All scheduled patients will also be screened at their time of check-in.
Please let us know if you have a cough, fever and/or shortness of breath or if you have been in close contact with someone with suspected or confirmed COVID-19 in the past 10 days. You will be imaged with special procedures to limit your time in the center.
No walk-in patients.
No visitor or companion may come in the center, except to accompany a minor.
Caregivers may assist patients entering the center and then leave during the exam.
Notice of nondiscrimination
Translation / interpretation services
North Carolina Diagnostic Imaging complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. North Carolina Diagnostic Imaging does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
North Carolina Diagnostic Imaging:
Provide free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, accessible electronic formats, other formats)
Provide free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
Request interpreter services
If you need interpreter services, please call the center you are scheduled to be seen at. A list of our centers can be found here.
If you believe that North Carolina Diagnostic Imaging has not provided these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Section 1557 coordinator
3480 Preston Ridge Road, Ste 600
Alpharetta, GA 30005
Telephone: (877) 780-1378
Fax: (678) 992-7558
You may file a grievance by mail or in person at the facility where care was provided. If you need help filing a grievance, call (877) 780-1378.
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available online at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at hhs.gov/ocr/office/file/index.html
Mon - Wed
8:00 am - 8:00 pm
Thu - Fri
8:00 am - 5:00 pm
Saturday by appointment
Mon - Fri
8:00 am - 5:00 pm
Mon - Fri
9:30 am - 4:30 pm
Monday
8:00 am - 5:00 pm
Tue - Wed
7:30 am - 6:00 pm
Thu - Fri
8:00 am - 5:30 pm
Mon - Fri
9:30 am - 4:30 pm