Carolina Imaging - Fayetteville

Call Us First: (910) 483-1321

Carolina Imaging - Fayetteville
    • Center information

      Center Details

      Carolina Imaging - Fayetteville
      3628 Cape Center Drive
      Fayetteville, NC 28304

      Scheduling: (877) 361-4757
      Phone: (910) 483-1321
      Fax: (877) 361-4855

      Hours

      We are open Monday - Saturday. However, not all services are offered at all times. Please click the service below for service days and times.

      Breast Tomosynthesis

      Services

      ACR Accreditation

    • Pricing

      Shopping for healthcare will save you money

      If your healthcare provider orders an MRI, CT Scan, Ultrasound, or X-ray, you have a choice where your test is performed. Choosing a North Carolina Diagnostic Imaging facility can save you hundreds or even thousands of dollars.

      Get an Estimate

      We will be happy to deliver a no-commitment price estimate (no appointment necessary) based on your current insurance plan. Even if you don’t have insurance, our staff can quickly communicate the cost of your exam.

      My Image
      Request an Estimate

      Requests received before 4 p.m., Monday through Friday, will receive a same-day response. Requests received after 4 p.m., on weekends, or on holidays will receive a response the next business day.

      Whether you're using insurance or paying on your own, make sure you call us for an accurate price quote at 855-663-9166.

      Compare Costs

      The chart below presents our Self Pay Rates for selected procedures at one of our North Carolina Diagnostic Imaging centers versus typical hospital pricing.

      My Image
    • Ways to pay

      We offer a number of ways to pay your bill

      To help pay the out-of-pocket expenses that are due at the time of service, we are pleased to offer a variety of flexible and convenient payment solutions. We are dedicated to helping you through the billing process. Together, we can ensure that your experience is as easy as possible allowing you to focus on getting healthy. If you have questions related to your bill or insurance, please contact a patient account representative at 877-442-2988.

      5 Ways to Pay

      Thank you for your interest in paying your bill with North Carolina Diagnostic Imaging. Multiple options make paying your bill quick and easy - select the one that works best for you.

      5 ways to pay

      On-line

      You can pay your bill right from your computer by visiting our secure Patient Pay Portal. Send a one-time payment or schedule payments with a debit or credit card.

      Laptop

      CareCredit

      Send a direct payment using your CareCredit healthcare credit card by visiting CareCredit's Pay My Provider Portal. Not a cardholder? Apply for CareCredit.

      Credit Card

      Home Banking

      Send a one-time payment or scheduled payments from the bank account you choose.

      Home banking

      By Phone

      Call Patient Account Services at (877) 442-2988 and we will assist you. Have your billing statement and payment method ready when you call us.

      By phone

      In Person

      See a front desk representative at the time of service and pay with one of these methods:

      In person

      Cash or check
      Debit or credit card
      CareCredit healthcare credit card

    • Request a mammogram appointment

      Mammograms are only available at our Durham and Fayetteville locations.

      Your time is important – to you, your family and us. That’s why screening mammograms performed at Carolina Imaging generally take less than 30 minutes – less time than a typical doctor’s office visit.

      Screening mammograms are the best way to help find breast cancer in its earliest stages, when cure rates are highest. A screening mammogram is for women who do not have significant symptoms. If we find a problem during your screening mammogram, or if you are experiencing unusual symptoms, we may recommend you receive a diagnostic mammogram or other breast imaging procedure to help identify the cause.

      Request a screening mammogram appointment

      Our online request an appointment feature is for patients who would like to schedule a future appointment and is not intended for same day appointments.

      If you would like to schedule a mammogram, please click the button below and complete the form. A representative will contact you to collect additional information and arrange your appointment.

      Durham and Fayetteville locations, only

      Request a Mammogram Appointment
    • About us

      Carolina Imaging is conveniently located on 3628 Cape Center Drive, Fayetteville, NC.

      Offering Open MRI, CT, 3D Mammography, Ultrasound, DEXA, Nuclear Medicine and X-ray, we have provided diagnostic imaging services to the Fayetteville and Fort Bragg community and surrounding areas for over 25 years. Easy parking and hands on assistance from the moment our patients walk through the door are just a few of the advantages Carolina Imaging offers. We know time is important to you so we offer same day appointments for most services as well as evening and weekend hours for MRI appointments. There is complimentary WiFi and coffee for your comfort and convenience. We can retrieve prior records for study comparisons from many hospitals in North Carolina and offer results to your physician within 24 hours of your test.

      We utilize state-of-the-art equipment. We offer the local and surrounding area’s only TRUE Open MRI for claustrophobic patients to help ease anxiety and complete the exam with ease. Carolina Imaging is an ACR accredited facility and all exams are performed by a registered technologist. All images are read by a board-certified, fellowship-trained radiologist which is included in the cost of the study!

      The cost of our radiology exams are approximately 40-60% less than the hospitals.

      Our Operations Manager is Lana Witiak and Marketing Manager is Leonna Byrd.

      American College of Radiology Accreditation
    • Radiologist bios

      Radiologists

      Our radiologists are all board-certified by the American Board of Radiology, which ensures that they have completed rigorous education and training standards. Many of our physicians are certified and fellowship trained in specialty areas, including breast imaging, cardiovascular imaging, computed tomography (CT), interventional radiology, magnetic resonance imaging (MRI), musculoskeletal, neuroradiology, neurointerventional, nuclear medicine and pediatric radiology. With more than a dozen highly skilled and experienced radiologists on staff, North Carolina Diagnostic Imaging offers patients and referring physicians in our region the best in medical imaging.

      Daniel S Gordon, MD

      Undergraduate:
      BA Brandeis University

      Medical School:
      Uniformed Services University, F. Edward Hebert School of Medicine

      Internship:
      Walter Reed Army Medical Center

      Residency:
      Walter Reed Army Medical Center

      Fellowship:
      Virginia Commonwealth University/Medical College of Virginia

      Scott T McGraw, MD

      Undergraduate:
      University of Wisconsin - Madison
      Bachelor of Science with Honors - Molecular Biology

      Medical School:
      Medical College of Wisconsin
      Alpha Omega Alpha Honor Medical Society

      Internship:
      Transitional Internship
      Walter Reed Army Medical Center - Washington, DC

      Residency:
      Diagnostic Radiology
      Walter Reed Army Medical Center - Washington, DC

      W. Benjamin Hatcher, MD

      Undergraduate:
      Davidson College-Bachelor of Science

      Medical School:
      East Carolina University School of Medicine

      Internship:
      East Carolina University School of Medicine-Anatomic Pathology

      Residency:
      Memorial Medical Center, Savannah, Georgia-

      Diagnostic Radiology
      Fellowship:
      University of North Carolina at Chapel Hill-Nuclear Medicine

    • Center gallery
    • Reviews
      4.8 /5
      35 Reviews
      Jul 15, 2019
      Google • Carolina Imaging
      One of the most caring and compassionate medical facilities I've ever been to. From the front desk staff to the specialized nurses and technicians I have had nothing but positive experiences at Carolina Imaging, even while there for something very unpleasant. The care and kindness of the staff make a process that is extremely stressful much easier to deal with. Highly recommended!
      Carolina Imaging replied on Jul 23, 2019:
      Toy W., thank you for your kind review; we are happy to pass along your comments to the team here at Carolina Imaging! We appreciate your positive review about your recent experience with us!
      Jul 2, 2019
      Google • Carolina Imaging
      Doctors and staff ill prepared and incompetent. I would never recommend this facility. Please do yourself a favor and get your imaging done at cape fear or drive to Chapel hill. Edit: originally a one star because of my experience, but bumping up the score because of how helpful the administrator is. She is very responsive and understanding.
      Carolina Imaging replied on Jul 1, 2019:
      We are disappointed to hear that you did not have a more positive experience with us at Carolina Imaging. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (910) 483-1321.
      Jun 11, 2019
      Google • Carolina Imaging
      I just saw the most respectable things by one of your ladies! I am waiting for my wife and saw an elderly man that was finished with his appointment and was using a cane and moving very slow. That lady employee helped him out of the building and made sure he was safely in his car before she went back inside. That is how respect is shown!!! Wonderful lady!!!
      Carolina Imaging replied on Jun 11, 2019:
      Robert Autry, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
      Jun 5, 2019
      Facebook • Carolina Imaging
      Great customer service and well trained employees.
      Carolina Imaging replied on Jun 6, 2019:
      Hi Berlinda Bowden Autry, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!
      Mar 6, 2019
      Facebook • Carolina Imaging
      I visited this location for some imaging to rule out breast cancer. The lady who did my tests was so sweet and compassionate. I was very scared and in a lot of pain, and she went above and beyond to comfort me and get me through the process. I couldn’t have done it without her! That sweet lady deserves a raise! I will try to see her for all my future testing! Her hard work and kindness allowed me to leave with the scare of breast cancer out of my life! I will forever be grateful for that angel who got me through the scariest time of my life!
      Carolina Imaging replied on Mar 6, 2019:
      Laura, Thank you so much for your comments! We are happy that you had a pleasant experience with Carolina Imaging and that we were able to help you through this tough experience. We hope that you will choose Carolina Imaging for any future diagnostic imaging needs and will recommend us to your family and friends. We appreciate the opportunity to be a part of your healthcare needs.
      Feb 28, 2019
      Google • Carolina Imaging
      ****Edit**** I have changed my review to 5 stars after speaking with the office manager at Carolina Imaging. It would appear that the confusion is coming from my actual doctor's office as I see a PA in that office and the actual doctor in that office DID receive my mammogram but there was a lack of communication on the part of my doctor's office. Because of the mix-up on the mammogram at my doctor's office I am giving Carolina Imaging the benefit of the doubt regarding the results of my ultrasound as well. Thank you for your great customer service Allison and Leonna! The staff was excellent during both of my appointments. Their followup, however, leaves much to be desired. I had a mammogram there on Feb 5th (referred by my doctor). On February 18 they called me back and said that I needed to have an ultrasound done. I made the appointment for Feb 21. I called my doctor on the 18th after receiving the call about my appointment and my doctor's office had not even received the results from the mammogram. They do not know WHO referred me for an ultrasound. or why they felt it was necessary. My doctor's office reached out to them and received the results on the 19th. (I also received a letter in the mail on the 20th from Carolina Imaging stating that they had sent them to my doctor on the 14th.) My doctor called on the 19th and gave me my results. On the 21st I had my ultrasound. They told me that my doctor's office would have the results in 24-48 hours. Today is the 27th. It has been a week. My doctor's office STILL does not have the results. Obviously there is a concern on my part about the possibility of cancer. It is also obvious to me that there is little concern on Carolina Imaging's part to allay my fear.
      Carolina Imaging replied on Mar 7, 2019:
      Tracy O, we're happy you found our staff to be so supportive during your experience here at Carolina Imaging. If you have any further questions, please give us a call. We're always happy to help!
      Carolina Imaging replied on Feb 28, 2019:
      Tracy O, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (910) 483-1321. We look forward to hearing from you.
      Aug 13, 2018
      Google • Carolina Imaging
      Excellent attention, nice staff
      Carolina Imaging replied on Aug 14, 2018:
      Thank you again for taking the time to let us know how we did.

      We hope you have a great day!

      Best wishes,
      Carolina Imaging
      Jul 6, 2018
      Google • Carolina Imaging
      Amazing responsiveness from the staff. MRI tech Casey was amazing
      Carolina Imaging replied on Jul 6, 2018:
      Darlene Bates, thank you for your kind review; we are happy to pass along your comments to the team here at Carolina Imaging! Thanks again for taking the time to leave us this information about your visit. Take care!
      Jun 22, 2018
      Google • Carolina Imaging
      Never NOTHING but red carpet service. Always even when worried about testing. If ANYTHING EVER comes up i am glad this place iscthe beginning of the journey. THAT PINK IS FABULOUS
      Carolina Imaging replied on Jun 22, 2018:
      Hi Terri Rose, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
      May 21, 2018
      Google • Carolina Imaging
      Polite clean environment and friendly staff
      Carolina Imaging replied on May 21, 2018:
      Thank you again for taking the time to let us know how we did. We hope you have a great day! Jennifer Huffin, we are glad we could help!

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    Notice of nondiscrimination

    Translation / interpretation services

    North Carolina Diagnostic Imaging complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. North Carolina Diagnostic Imaging does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

    North Carolina Diagnostic Imaging:

    Provide free aids and services to people with disabilities to communicate effectively with us, such as:

    • Qualified sign language interpreters
    • Written information in other formats (large print, accessible electronic formats, other formats)

    Provide free language services to people whose primary language is not English, such as:

    • Qualified interpreters
    • Information written in other languages

    If you need these services, please contact Language Line interpreter services toll-free at 1-855-526-4411, then select option 3. TDD/TTY: 1-800-735-8262.

    If you believe that North Carolina Diagnostic Imaging has not provided these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

    Section 1557 coordinator
    3480 Preston Ridge Road, Ste 600
    Alpharetta, GA 30005

    Telephone: (877) 780-1378
    Fax: (678) 992-7558

    You may file a grievance by mail or in person at the facility where care was provided. If you need help filing a grievance, call (877) 780-1378.

    You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available online at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

    U.S. Department of Health and Human Services
    200 Independence Avenue, SW
    Room 509F, HHH Building
    Washington, D.C. 20201
    1-800-368-1019, 800-537-7697 (TDD)
    Complaint forms are available at hhs.gov/ocr/office/file/index.html

    ATTENTION: Language assistance services, free of charge, are available to you. Call 1-855-526-4411. Select option 3. TDD/TTY: 1-800-735-8262.

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    Español (Spanish)

    ATENCIÓN: Los servicios de asistencia lingüísticos, gratuitos, están disponibles para usted. Llame al 1-855-526-4411. Seleccione la opción 1. TDD/TTY: 1-800-735-8262.

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    繁體中文 (Chinese)

    注意： 您可以享受免費的語言協助服務。請撥打 1-855-526-4411。選擇選項 1。TDD/TTY：1-800-735-8262。

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    Tiếng Việt (Vietnamese)

    CHÚ Ý: Có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho quý vị. Gọi 1-855-526-4411. Chọn tùy chọn 1. TDD/TTY: 1-800-735-8262.

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    한국어 (Korean)

    주의: 무료 언어 지원 서비스를 이용하실 수 있습니다. 1-855-526-4411번으로 전화하십시오. 옵션 1을 선택하십시오. TDD/TTY: 1-800-735-8262.

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    Français (French)

    IMPORTANT : Des services d’assistance linguistique gratuits sont à votre disposition. Appelez le +1 855 526 4411. Sélectionnez l’option 1. Dispositif de télécommunication pour sourds et malentendants : +1 800 735 8262.

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    العربية (Arabic)

    ملاحظة: خدمات المساعدة اللغوية المجانية متاحة لك. اتصل على الرقم 1-855-526-4411. اختر الخيار 3. جهاز الاتصال الكتابي/الهاتف النصي: 1-800-735-8262.

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    ВНИМАНИЕ: Для вас доступна бесплатная услуга языковой поддержки. Позвоните по телефону 1-855-526-4411. Выберите вариант 1. Текстовый телефон/телетайп: 1-800-735-8262.

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    Tagalog (Tagalog – Filipino)

    ATENSYON: May mga libreng serbisyo ng tulong sa wika na available sa iyo. Tumawag sa 1-855-526-4411. Piliin ang opsyon 1. TDD/TTY: 1-800-735-8262.

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    فارسی (Farsi)

    توجه: خدمات ترجمه به طور رایگان در اختیارتان قرار دارد. با شماره 1-855-526-4411 تماس بگیرند. گزینه 3 را انتخاب کنید. TDD/TTY: 1-800-735-8262

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    አማርኛ (Amharic)

    ማሳሰቢያ፦ የቋንቋ እርዳታ አገልግሎቶች በነጻ ይገኛሉ። በ 1-855-526-4411 ላይ ይደውሉ። አማራጭ 1ን ይምረጡ። TDD/TTY፦ 1-800-735-8262.

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    Deutsch (German)

    HINWEIS: Es stehen Ihnen kostenlose Sprachassistenzdienste zur Verfügung. Wählen Sie +1 855 526 4411. Wählen Sie Option 1 aus. TDD/TTY: 1 800 735 8262.

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    اُردُو (Urdu)

    برائے توجہ: آپ کے لیے زبان سے متعلق اعانت کی خدمات، مفت دستیاب ہی
    ۔ 1-855-526-4411 پر فون کریں۔ اختیار 1 چنیں۔ TDD/TTY: 1-800-735-8262۔

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    हिंदी (Hindi)

    ध्यान दें: आपके लिए निःशुल्क भाषा सहायता सेवाएं उपलब्ध हैं। 1-855-526-4411 को कॉल करें। विकल्प 1 चुनें। TDD/TTY: 1-800-735-8262.

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    ગુજરાતી (Gujarati)

    Awrસાવધાન: તમારા માટે ભાષા સહાય સેવાઓ, વિના મૂલ્યે, ઉપલબ્ધ છે. 1-855-526-4411 પર કૉલ કરો. વિકલ્પ 1 પસંદ કરો. TDD/TTY: 1-800-735-8262.

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    বাংলা (Bengali)

    মনোযোগ দিন: আপনার জন্য বিনামূল্যে ভাষা সহায়তা পরিষেবা লভ্য আছে। 1-855-526-4411 নম্বরে ফোন করুন। বিকল্প 1 নির্বাচন করুন। TDD/TTY: 1-800-735-8262।

    Monday - Friday

    7:00 am - 8:30 pm

    Saturday

    8:00 am - 5:00 pm

    Monday - Friday

    7:45 am - 5:00 pm

    Monday - Friday

    8:00 am - 5:00 pm

    Monday - Friday

    8:00 am - 5:00 pm

    Tuesday

    8:00 am  -  5:00 pm

    Wednesday

    7:00 am  -  6:00 pm

    Monday - Friday

    7:20 am  -  5:00 pm

    Monday - Friday

    8:00 am  -  4:30 pm